Cancel My Subscription
Cancel My Subscription
We're sorry to see you go! If you'd like to cancel your subscription, we're here to make the process as simple as possible.
How to Cancel
To cancel your subscription, please contact our support team directly using one of the methods below. Our team is available Monday through Friday, 9AM–5PM EST, and will process your cancellation request promptly.
- Email: customerservice@the-curated-compass.com
- Phone: 704-804-1679
Before You Cancel
We'd love the opportunity to help resolve any issues you may be experiencing. If there's something we can improve or a concern we can address, please don't hesitate to reach out — we value your business and want to make things right.
What Happens After Cancellation
- Your cancellation will be confirmed via email within 1–2 business days.
- Any active orders at the time of cancellation will still be fulfilled.
- Refunds, if applicable, will be processed in accordance with our Refund Policy.
- You will retain access to your Compass Account and order history after cancellation.
Billing Questions
For any billing-related questions related to your cancellation, please review our Billing Terms & Conditions or contact us directly.
Contact Us
Email: customerservice@the-curated-compass.com
Phone: 704-804-1679 (M–F, 9AM–5PM EST)